Terms & Conditions

Welcome to North Bay Wine Tours. By booking our tours and services, you agree to the following terms and conditions. Please read them carefully.

1. Bookings and Payments

A deposit is required at the time of booking to secure your tour or event. The remaining balance is due as specified in your confirmation email. Payment methods accepted include credit card, bank transfer, or other methods as stated in your booking details.

2. Cancellations and Refunds

Cancellations must be made in writing over text or email.

Refunds, if applicable, will be issued according to the cancellation policy provided at the time of booking. North Bay Wine Tours reserves the right to cancel or reschedule a tour due to unforeseen circumstances; in such cases, you will be notified and offered an alternative date or a full refund.

3. Changes to Your Itinerary

Tours and experiences are tailored to offer the best local experience.

Any changes to your itinerary are subject to vendor availability and may incur additional charges. Please inform us of any special requests in advance.

4. Liability

North Bay Wine Tours takes every precaution to ensure a safe and enjoyable experience.

However, by participating in our tours, you agree that North Bay Wine Tours is not liable for any injuries, losses, or damages incurred during the tour unless due to our negligence.

5. Sustainability and Conduct

We are committed to sustainable practices and expect our guests to respect local communities, vendors, and the environment. Please follow all instructions provided by our guides and staff during your tour.

6. Intellectual Property

All content on our website, including images and text, is the property of North Bay Wine Tours.

You may not use any of our content without our express written permission.

7. Changes to These Terms

North Bay Wine Tours may update these terms and conditions periodically.

Any changes will be posted on our website, and your continued use of our services constitutes acceptance of those changes.

8. Contact Us

If you have any questions or concerns regarding these terms, please contact us at team@northbaywinetours.com or via our contact form.

Thank you for choosing North Bay Wine Tours. We look forward to providing you with an unforgettable Wine Country experience!